1. To ensure all the furbies have a peaceful stay, all visit to Cat Inn must be booked in advance. Please book through 6535 3188 or use our online visit page.
2. Our online booking system is the quickest way for you to book a room, however if you wish to book offline, or if you have questions about shopping and grooming service, please reach us at 6535 3188.
3. Please go through the below Q & A section as some of your questions might be answered.
Frequently Asked Q & A
1. Your room will be immediately confirmed after you book online and completed the payment.
2. All the rooms booked cannot be refunded. You can reschedule your booking by sending us request at least 72 hrs before check in day. Less than 72 hours will be counted as NO SHOW.
3. If you choose to pay offline, we are only accepting HSBC bank transfer or PayMe at this moment.
4. Please allow 30 mins for documentation & preliminary body check of your furbies on your check in day.
5. Please remember to bring along vaccination record (No boarding is allowed without vaccination) & your furbie's favorite food & toys on check in day.
6. Our outdoor cat run will be closed due to critical weather when typhoon, color rain signal and hot signals are on. Daily exercising break will be held indoor.
7. Extremely shy or aggressive furbies who need individual exercising break, please inform our cat sitters at check in.
8. For shopping on our products page, we offer free local delivery for orders over $600 via. SF express to commercial & industrial address. For remote districts or order less than $600, orders will be delivered via SF express at buyer's cost.